Return Policy

Customer satisfaction is important to us.

Return Window

Returns are accepted within 30 days of delivery.

Eligible Returns

Items must be:

  • Unused
  • In original packaging
  • In the same condition received

Non-Returnable Items

Returns cannot be accepted for:

  • Used products
  • Damaged products caused by misuse
  • Clearance or final sale items (if applicable)

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Include:

  • Order number
  • Photos of the item
  • Description of the issue

Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after inspection.

Return Shipping

Customers are responsible for return shipping unless the item is defective or shipped incorrectly.

Contact

Email: smartpulse@gmail.com